Our villa owners rave about the team at YouGetHere.
Neil also has kept us informed of any maintenance that needs attention and follows through with quality work. We receive pictures of any work that is being done at the house.
Since Neil has taken over the responsibilities of property manager, our rentals have increased significantly. This is due to several recommendations he has made and also his organized approach. He contacts potential renters in a timely fashion and provides them with the proper information. Neil has made owning a home in another country easy for us and he can for you too.
I have found Neil to be a straightforward honest man. I highly recommend Neil for his hard work, dedication and reasonable price. He keeps our minds at ease while we are away.
We are pleasantly surprised at the number of inquiries we receive and how he is able to turn so many of them into bookings for us. We always get great reviews from our guests. Neil not only does a great job of checking them in and out but he turns their stay into a memorable vacation.
All our guests leave happy and smiling because they have enjoyed their stay in Gorda Vista and Costa Rica so much. They always comment to us that they will be returning and will be definitely be recommending us to their family and friends.
He is detail oriented, conscientious and cares about the properties he rents. Neil is very successful at booking rentals for his properties. He is extremely quick to return correspondence and phone calls.
He has multiple contacts to make any necessary repairs or modifications to a property, and at a reasonable price. Neil is also patient and thoughtful when asked for his opinion or explanations about the property. Put bluntly, Neil gets it done.
Since we do not live in Costa Rica they are our eyes and ears on a daily basis. The create a sense of great comfort for the clients renting our home. They communicate and coordinate all bookings/reservations and stay in communication with them from their arrival until their departure.
They help us to look after our property and manage all maintenance with a discerning eye. Neil and his staff create a peace of mind for us and we are very grateful for all of them.
While we are away, we can rest easy that we have left everything in his capable hands. The entire home and property will be kept in perfect order. When we return to Costa Rica from Canada we can just move right into our beautiful and well-maintained home.
We have quickly learned that there is really no substitute for local oversight, years of vacation property management experience, and true knowledge of what it takes to transform a property into a vacation destination that guests are very excited about and want to visit again. You can see the positive impact in the most recent guest reviews.
He fully orchestrated an upgrade in our on-line presence by arranging for professional photography and rewriting our property descriptions. On-site he has directed the systematic enhancement of the interior and exterior of the property, and a maintenance approach that will enable us to reduce costs over time. He is also very complete and timely in his communication with us as owners.
We would happily recommend Neil for any property that will benefit from professional property management. On top of all that, he is a real pleasure to work with.